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During COVID-19

Frequent questions:

  1. Can I order online as usual?
    Yes, we continue to work and provide our services, but due to the current logistics situation, the processing and delivery times of orders will be longer than usual in most cases.

  2. Are delivery times modified?
    As Coronavirus has been expanding, we have seen an increase in people shopping online. So the transport companies have a very high workload and this can lead to delays in deliveries.

  3. Can I still return products?
    Yes, you can fill out the following form:
    We will receive the request, but we will not be able to implement it until after the most critical days of the epidemic. Since the virus can remain for several days on metal and plastic surfaces, accepting returns now could pose a significant risk to our staff.

  4. How can I help with the situation?
    You can participate with different initiatives like this:
    Everyone can participate as much as possible, there are projects that require programmers and engineers, and other projects do not require any training, each person can contribute their grain of sand.
    You can also try not to saturate the services that are carrying the most load these days, avoiding unnecessary orders and / or non-urgent queries.