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Terms and General Conditions


Through this website (hereinafter referred to indifferently like "website" or "HTA3D"), identified under the internet domain hta3d.com, offers to anyone who accesses it (hereinafter the "user"), information, access to content and news directly on their pages or by links to other free access addresses on the network, relating to the commercial activity and the products that the company markets through HTA3D, as well as the possibility of buying these products also through HTA3D, if it acquires the status of "customer" as stated in the relevant section of these General Conditions.

The user agrees to use the website HTA3D as established in these conditions of use and the law that applies.

This document sets out the general conditions of use and operation of services HTA3D (the "Terms and Conditions of use") and define their rights and obligations as a user of the same. The access and the use of the website HTA3D and, if necessary, contracting through this website products and services implies, in any case, the acceptance of the current General Conditions at all times.

In no case, HTA3D shall be liable for any damage the use may cause for a misuse or abuse in relationships with third parties, being unique and exclusive responsibility of the user, and being obliged to assume all costs, expenses and damages that may arise from proceedings against him for breach of as provided in these terms of use.

In no case, the holder of HTA3D be liable for any interruption or lack of continuity of access to this website, caused by actions or omissions of the user or third parties.


2.1.- Territorial area: The sale of products or articles through the web site HTA3D is expressly made in Spain.

The cost of shipments varies depending on the destination country and area. Due to the difference in shipping costs of each country, we have enabled the countries from which commonly purchases are made on the website. If your country is not enabled, please send an email to info@hta3d.com and the shipments to your area will be studied. We reserve the right to limit our area of activity and / or to modify it without notice.

2.2.- Prices: Applicable prices are as set out at the moment of the order, including VAT (21%) shown non the invoice, and expressed in Euros.

Complying with the current legislation, invoices issued for deliveries of products or services in Peninsular Spain or Balearic Islands include the detail of VAT rates and the resulting amount.

The invoices issued for deliveries to Canarias, Ceuta y Melilla don’t include VAT.

The invoices issued for deliveries to non-EU contries don’t include VAT.

The expenses claimed in different customs are external to us.

2.3.- Method of payment: Purchases of products sold through the website HTA3D can be paid by credit card (visa y/o mastercard), PayPal or bank transfer.

In case of paying by credit card(visa y/o mastercard), el user will facilitate to the bank gateway the next information: Type of card, Card Number, Date of expiry, Name y surname of the cardholder.

As electronic payment system, HTA3D is attached to the ecommerce payment gateway RedSys.

2.4.- Invoice: Along with the products purchased, an invoice of the purchase will be forwarded. If an invoice in electronic format (pdf) is required, please request it to the email info@hta3d.com.

2.5.- Shipment: Shipping costs are always charged to the buyer, and it depends on the amount of the order, for Peninsular Spain and Peninsular Portugal, and on the weight and destination for the rest of countries:

  • 3.99€ (VAT incl.) with home delivery with ASM 24h.

  • Free shipping for Peninsular Spain from 99€ (VAT incl.) with ASM 24h.

  • For Peninsular Portugal the shipping cost is 7.49€ (VAT incl.) with ASM 24/48h and free shipping from 399€ (VAT incl.) of purchase.

  • For the rest of countries, you can consult the shipping cost on the “Cart” or “Checkout”, as it varies depending on the weight and destination (also varying the estimated delivery time). The choice of the transportation agency will be made by HTA3D, in any case.

    Shipments to outside of Spain are tariffed by country, the Price may vary if your destination is an island or an isolated region. Please, contact us to
    info@hta3d.com before buying if applicable.

2.6.- Delivery: The acquired products will be shipped to the indicated address. Courier Service “Door to Door” will be contracted, if in any any it is not delivered in the indicated address due to particular circumstances of the user, contry or área, HTA3D will not be responsable of the direct or indirect costs that may result.

All the products are in stock Todos los artículos se encuentran en stock (except those which are indicated otherwise). The most of the orders are processed during the first 24-48 hours. In the case of the Printed Parts, they will be in stock of each model and colour. However, some colours may need an additional preparation time +24/48 hours, due to the many possible combinations. In the event that some of the products ordered were not available in stock, HTA3D may make partial shippings at their expenses, if it is aceptable to the user. Delivery times may vary from indicated as it is subject to the transit agency and carriers.

2.7.- Holiday Calendar: We follow the local and national calendar of the area (Estepona).

2.8.-Returns: HTA3D is not obliged to accept returns of products purchased through the website after sixty (60) working days according to the official calendar of the place of delivery and after the date of delivery, reserving the right to refuse and/or accept any returns after the examination of the products in question. In case of returns of the products within the period aforementioned, and supposing that the product was defined as in perfect conditions after the examination, HTA3D would refund the amount of the purchase within a period of fourteen (14) business days according to the official calendar of the place of registered office, unless the user manifested to HTA3D its desire to exchange the initial order with another one of the same price.

2.9.- Claims: Any claim related to the purchase of products through the website www.hta3d.com, being either because of missing or delayed delivery of the products or related to any manufacture defect, the user must inform as soon as possible through the email info@hta3d.com, so that it can be attended satisfactorily.

2.10.- Jurisdiction and Applicable Law: These general conditions are ruled by the Spanish Law. Both parties expressly renounce their own jurisdiction in favour the Courts of Malaga and Malaga Justice Tribunals, for any question that might arise from the interpretation and compliance of these Terms and Conditions.


3.1.- Information about Access and Navigation: When the user accesses the website and browse HTA3D, the computer where is hosted the website automatically recognizes the IP address of the computer user, the day and the time of access, as well as the actions performed through the website. It is necessary that the computer where the mentioned website is hosted, recognizes the IP address of the computer user so they can communicate and send to the user the information that is requested and it can be displayed on the screen. Neither the computer that is hosting the website HTA3D either its holder can get to know the user’s personal data such as the name, address, phone, etc. if it is not expressly provided by the user or a third party.

3.2.- Cookies Policy: HTA3D, through this document, collects its collection and processing of cookies, in compliance with the Article 22.2 of the Law 34/2002, 11th July, of Information Society Services and Electronic Commerce.

Cookies are stored on the user’s device (computer or mobile device) and they gather information when the user visits HTA3D website in order to improve the usability of it, know the habits or navigation needs of the user in order to adapt itself to it, as well as gather information for statistical purposes. For the users who already are clients of hta3d.com, the information collected will be also used to identify them when accessing to the various tools that HTA3D offers to the management of their services.

The current Cookies Policy will apply to the users that voluntarily visit the HTA3D website, fill in forms of data collection, access to the tools that HTA3D offers to management of their services, or make use of any other service of the website that implies the communication of data or information of HTA3D, or the access of HTA3D to data for the provision of their services.

HTA3D informs to the users of the website the existence of cookies and offers this Policy in order to inform them about the user and the object of them. By continuing browsing through its pages implies the knowledge and acceptance of this Policy by the users.

In any case, users can configure their browser so that they disable or block the receipt of all or some of the cookies. The fact of not wishing to receive these cookies, is not an impediment to Access to the information of HTA3D website, although the user of some services may be limited. If once given consent for the reception of cookies, the user desires to remove it, the Cookies stored on the user’s device must be removed through the options of the different browsers.

How to configure different browsers to exercise the actions identified in the preceding paragraphs can be found at:

3.3.- Personal Data. File and Responsible: In compliance with the Organic Law 15/1999, dated 13th December, Protection of Personal Data, HTA3D informs all the users of the website, that the personal data provided through forms and surveys of this website, through emails or any other way, are incorporated into a computerized file, whose responsible is HTA3D.

3.4.- Type of personal data requested and purpose: The data requested through HTA3D is always of identifiable nature and strictly necessary to keep the users informed about products, services, news, offers and other business information about HTA3D and, where appropriate, allow access to the purchase of the products. The personal data will never be used for purposes others than the ones set forth herein and they will be cancelled when they are no longer needed.

3.5.- Communication of personal data to third parties: HTA3D expressly agrees to treat as absolutely confidential and not to communicate or transfer to third parties the personal data collected through the website.

3.6.- Personal information provided by users: The user is obliged to provide all the date being true, accurate, current and complete, being responsible of them. In the case that the user is not the holder of the personal data provided, the user must, in advance of providing the data, inform who is the holder of such data about the contents of the current PRIVACY POLICY.

3.7.- Security Measures: HTA3D has adopted the security levels of protection of Personal information legally required, and has installed the technical measures at its disposal under the current state of technology to prevent the loss, misuse, alteration, unauthorized Access and theft of the provided Personal Data. However, the user is aware that the security of the online communications by a line accesible to the publiconline (emails, chats, etc.) is not invulnerable, and that whenever personal information is provided through this medium, it can be caught and used by unauthorized third parties. Therefore, the user is solely responsable for maintaining the secrecy of passwords and, in general, making responsable use of the Services.

3.8.- User rights: Users may exercise their rights of Access, rectification, cancellation and, where appropiate, opposition to the processing of personal data by HTA3D, either on its own behalf or through legal representative with an authentic document, in the terms established in the Protection of Personal Data Law by a signed written document to the following email address: info@hta3d.com. So as to the holder can attend the request, it must contain at least the following information: name, address, telephone and/or email address, and the ID number of the applicant.


4.1.- All the products offered by HTA3d are guaranteed.

Shipping costs of returning the item will be borne by the customer. The costumer has (sixty) days to return the products, as long as the product is in perfect conditions and with its original packaging. Returns of used products are not accepted. After receiving the product and check its status HTA3D would proceed to return the money (in the case of partial returns, the shipping costs will not be refunded).

In order to exchange a product, the shipping cost of the new product will be paid by HTA3D, and it will be shipped after receiving the first product and checking it status.

In the case the customer demands a change stating a manufacturing defect, he must ship the product in question so HTA3D can verify it and determine the cause of the problem. For electronic components, its warranty is limited, as if it had a manufacturing defect is not possible to be defined.

4.2.- The user must inform HTA3D of the lack of satisfaction with the product within 2 months after its reception through an email to info@hta3d.com. Thereby, the returning of the product can be organized in the most favourable way. In the case the problem of the product is not covered by the warranty, the user will be responsable of the shipping costs of the returning.


5.1.- The present contract shall be interpreted and shall be regulated by the Spanih and European legisaltion.

5.2.- Both parties expressly renounce their own jurisdiction in favour the Courts of Malaga and Malaga Justice Tribunals, for any question that might arise from the interpretation and compliance of these Terms and Conditions.


Industrial Property ® and Intellectual rights are expressly reserved © on all the contents, taken individually or jointly, they form an integral part of this website (such as graphics, menu, logos, buttons, HTML code, Java applets or Java Script, texts, images, textures, photographs and software), the internet domain Hta3d.com, any distinguishing marks and commercial names and the guide of products listed on the website, they are rights belonging to HTA3D or on which HTA3D has an exclusive right of exploitation and use.

The access of the user to HTA3D website does not imply from HTA3D any kind of waiver, total or partial transfer of such rights of intellectual property in favour of the user and/or third parties, and it does not give to the user and/or third parties any right to use, modify, reproduce, exploit, public distribute over the elements, domain, marks, distinctive services, commercial names and/or product catalogues without the previous written consent of the owner of HTA3D, except the right to view the website, consultation of its contents and getting a private security copy of such contents, as long as such right is exercised according to the principle of good faith and provide, in any case, the intellectual and industrial property of all the elements remains unchanged, domain, brand, distinctive signs, commercial names and product guide, and it is used without commercial aims and exclusively for the personal information of the user.

The responsibility derivated from the use of materials protected by the Intellectual Property and Industrial rights on this website belongs solely to the user.

HTA3D holder disclaims any responsability regarding the completeness and accuracy of the information, content or access to websites that are outside of the website identified by the domain www.hta3d.com and it is not managed, directly or indirectly, by the HTA3D holder.

The function of the hypertext links, if any, that appears in this website is solely to inform the user about the existence of other information sources on the Internet, where the information provided by this website can be expanded.

HTA3D holder will not be responsable in any manner from the results obtained through these links or the consequences arising from the access by users to them.

HTA3D holder will try to update and review the accuracy and integrity of the content of the information found on this website.